NHTSA Complaint #11115560 — 2016 CHEVROLET SILVERADO 1500

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING BETWEEN 60-75 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (JIM BUTLER CHEVROLET, 759 GRAVOIS BLUFFS BLVD, FENTON, MO 63026) WHO REPLACED THE TIRES AND ROTATED AND BALANCED THE WHEELS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 38,800. **TR CONSUMER STATED I HAD THE DEALER REINSTALL THE ORIGINAL WHEELS AND TIRE AND THE AGAIN ROAD FORCE BALANCE TIRES AND WHEELS THE VIBRATION WAS THE SAME. WHEN I BOUGHT THIS TRUCK USED IN GALESBURG, IL YEMM CHEVROLET 248 MILES NORTH OF WHERE I LIVE, I HAD A CLEAN CARFAX CHECK GIVEN TO ME BY THE DEALER NOTICED THAT IT HAD A VIBRATION SO I PUT A NEW SET OF WHEELS AND TIRES GM (FACTORY WHEELS) THE TRUCK HAD THE SAME VIBRATIONS AFTER 6 TIMES GETTING THE WHEELS TIRE BALANCED (ROAD FORCED) I WAS TOLD THE 5TH TIME THAT THE PROBLEM WAS FIXED AND SENT HOME. HAD THE DEALER REINSTALLED THE ORIGINAL WHEELS AND TIRE WITH ANOTHER ROAD FORCE BALANCE STILL HAD THE VIBRATION, I WAS TOLD BY JIM KRIBBS AT JIM BUTLER THAT HE NEW THE GM REGIONAL MANAGER THAT HE WOULD GET THIS PROBLEM SOLVED. UPDATED 10/22/18*JB