NHTSA Complaint #11174810 — 2014 HONDA CR-V

TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE CONTACT REPLACED THE LOW AND HIGH BEAM BULBS; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS WERE ADJUSTED TO THE LOWER POSITION, BUT IT DID NOT CORRECT THE LIGHTING FAILURE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT PROVIDE WIDE RANGE LIGHTING AND PREVENTED THE CONTACT FROM SEEING A PEDESTRIAN IN THE DISTANCE. THE CONTACT WAS ONLY ABLE TO SEE PEDESTRIANS AT A CLOSE DISTANCE WITH THE LOW BEAMS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 28,000.