NHTSA Complaint #11174701 — 2011 JEEP GRAND CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11174701
Vehicle	2011 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES
Date of Incident	January 6, 2019
Date Filed	February 6, 2019
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TAKATA RECALL. WHEN MY VEHICLE IS IN MOTION ARRIVING AT AN INTERSECTION, AND I DECREASE THE SPEED, THE ENGINE SHUTS DOWN AND AT THE SAME TIME THE STEERING WHEEL IS STUCK, MAKING IT IMPOSSIBLE TO TURN, AND THE BRAKES GET HARD. I HAVE ALREADY TAKEN THE CAR 3 TIMES TO THE JEEP SHOP AND THEY HAVE NOT BEEN ABLE TO FIX THIS PROBLEM. SINCE THIS PROBLEM STARTED 2 MONTHS HAVE PASSED AND IT HAS ALREADY HAPPENED 4 TIMES. THE CAR DOES NOT SHOW ANY ERRORS ON THE SCREEN OR AFTERWARDS WHEN THEY ARE READ. IT IS VERY DANGEROUS BECAUSE IT ALWAYS STAYS IN THE MIDDLE OF THE INTERSECTION WITHOUT BEING ABLE TO DO ANYTHING.

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