NHTSA Complaint #11174685 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11174685
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	January 7, 2019
Date Filed	February 6, 2019
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH, THE ELECTRONIC POWER STEERING ASSIST BECAME INOPERABLE. THE CONTACT PERFORMED A DIAGNOSTIC TEST USING AN OBD DIAGNOSTIC TOOL; HOWEVER, NO FAULT CODES WERE LOCATED. IMPERIAL FORD (LOCATED AT 8 UXBRIDGE RD, MENDON, MA 01756, (888) 814-8373) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

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