NHTSA Complaint #11174641 — 2018 FORD EDGE

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11174641
Vehicle 2018 FORD EDGE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 3,400 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

PURCHASED MY FORD EDGE USED FROM FORD DEALER 12/29/2018 WITH 3400 MILES ON IT. IN JANUARY 2019 I WAS DRIVING THRU AN INTERSECTION AND A LADY IN A MINI VAN RAN A RED LIGHT DOING APPROX 35 MPH OR MORE, SHE DID NOT HIT THE BREAKS. SHE HIT MY DRIVERS DRIVERS DOOR AND FRONT DRIVERS FENDER OF MY EDGE WHICH SEPEREATED THE FRONT WHEEL AND SUSPENSION FROM MY CAR, CRUSHED THE DRIVERS DOOR AND EVEN BROKE THE EXHAUST SYSTEM SUPPORTS AMOUNG OTHER THINGS . THE INSURANCE LABELED MY CAR A TOTAL LOSS. I RECEIVED 7 STITCHES, HEAD INJURY AND CONCUSSION. WHY DIDN'T MY AIR BAGS DEPLOY. I HAVE BEEN THINKING A LOT ABOUT THIS THE LAST FEW WEEKS AND IT DOES NOT SEEM RIGHT. HOW CAN A CAR BE TOTALED AT SUCH A HIGH SIDE IMPACT SPEED AND THE SIDE BAG NOT BE SET OFF?

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