NHTSA Complaint #11174575 — 2010 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11174575
Vehicle	2010 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	February 5, 2019
Date Filed	February 5, 2019
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING TO WORK ON 2/5/19, AROUND 6:45AM, AND HAD THE REAR WINDOW DEFROST ON. WHILE IN MOTION ON A CITY STREET, I HEARD A LOUD POP COMING FROM THE VEHICLE.THE SOUND WAS LOUD ENOUGH TO BE MISTAKEN FOR A GUN SHOT. AFTER TRYING TO FIGURE OUT WHAT THE NOISE WAS, I NOTICED IN MY REAR VIEW MIRROR THAT THE PASSENGER SIDE REAR WINDOW WAS COMPLETELY CRACKED. I WAS AMAZED THE ENTIRE WINDOW DIDN'T COLLAPSE INWARD. AFTER COMING TO A STOP AND INSPECTING THE WINDOW CLOSER, I WAS UNABLE TO SEE WHERE ANY FOREIGN OBJECT IMPACTED THE WINDOW. I BELIEVE THIS INCIDENT WAS CAUSED BY THE REAR WINDOW DEFROST HEATING THE WINDOW TOO RAPIDLY AND CAUSING THE CLASS TO EXPAND TOO MUCH, CAUSING THE FAILURE.

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