NHTSA Complaint #11174550 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11174550
Vehicle 2015 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I BOUGHT THIS VEHICLE IN 12/31/2017 AS USED FROM WALLY ARMOUR IN SALEM OHIO, IT ONLY HAD 11000 MILES ON IT AND SMELLED BRAND NEW STILL. THE FIRST INCIDENT I HAD NOTICED WHEN I WAS DRIVING THE RPMS/ENGINE WOULD REV REALLY HIGH AND LOUD BUT THE CAR WAS ONLY GOING 55 AND IT SEEMED TO BE IN THE WRONG GEAR BUT I WAS IN THE AUTOMATIC DRIVE POSITION WHICH SHOULD NOT CAUSE THIS, I COULD UNDERSTAND IF I WAS IN STANDARD STICK SHIFT AND IF I WOULD DOWN SHIFT IT WOULD CAUSE IT TO DO THAT. THEN I STARTED NOTICING A HESITATION IN THE TAKE OFF OF THE VEHICLE SO WHEN I WAS AT A STOP LIGHT AND TURNING LEFT IT WAITING FOR ONCOMING TRAFFIC IT WILL HESITATE AND GOD FOR BID THERE IS A CAR COMING AND IT IS HESITATING AND THEN ALL OF A SUDDEN IT WILL LURCH FORWARD AND I GET THROWN FORWARD THEN BACKWARD IN MY SEAT AS IF I WAS HIT FROM BEHIND BY ANOTHER VEHICLE BUT THERE WAS NO ONE BEHIND MY VEHICLE AND IT WILL JAR MY NECK CAUSING PAIN, I HAD NECK SURGERY IN 2016 WITH A CAGE PUT IN AND A FUSION OF 2 CADAVER BONES, I AM IN NO CONDITION FOR MY VEHICLE TO BE LURCHING FORWARD AS IF IT IS GETTING HIT FROM BEHIND. THIS IS NOT A ONE TIME INCIDENT EITHER IT IS ON GOING DAILY. I AM HOPING FOR A RESOLUTION TO THIS PROBLEM I HAVE TAKEN IT IN ONCE AND PLAN ON TAKING IT IN AGAIN TO HAVE THEM LOOK AT POSSIBLY DOING SOMETHING TO IT TO FIX IT.

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