NHTSA Complaint #11174318 — 2004 TOYOTA SIENNA

POWER TRAIN issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11174318
Vehicle	2004 TOYOTA SIENNA
Component	POWER TRAIN
Date of Incident	December 23, 2018
Date Filed	February 4, 2019
Mileage	168,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM UNDERNEATH THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT NOTICED SMOKE COMING THROUGH THE VENTS AND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT THE GEAR SHIFTER FAILED TO MOVE OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

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