NHTSA Complaint #11174233 — 2012 VOLKSWAGEN GTI

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11174233
Vehicle	2012 VOLKSWAGEN GTI
Component	SERVICE BRAKES
Date of Incident	January 26, 2019
Date Filed	February 4, 2019
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE CAR WAS STOPPED BUT RUNNING THE VACUUM PUMP 'BROKE' WITH A LOUD GRINDING SOUND AND OIL STARTED LEAKING EVERYWHERE. PUTTING THE CAR IN MOTION WASN'T A PROBLEM DISPITE THE GRINDING SOUND BUT BRAKES WERE *VERY* HARD TO PRESS AND WAS *VERY* DIFFICULT TO STOP THE CAR. DECIDED THAT IT WAS UNSAFE TO DRIVE AND CALLED A TOW TRUCK TO TAKE TO THE DEALER. THEY REPLACED THE VACUUM PUMP AT MY EXPENSE.

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