NHTSA Complaint #11482092 — 2012 VOLKSWAGEN GTI

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE issue reported to NHTSA

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Complaint Details

ODI Number 11482092
Vehicle 2012 VOLKSWAGEN GTI
Component AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

My Air bag light came on. Plus all the controls on my steering column do not work, including the horn. I called the VW dealer. They knew exactly what it was. The Clock Spring. This happened in early May. I was told the part has been on back order for 6 months. The dealer does not have any cars to give me until the part comes in. I was told 6 other cars have the same problem This to me is a major safety issue. I HAVE to drive my car, and I am not comfortable with that.

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