NHTSA Complaint #11173802 — 2017 CHRYSLER PACIFICA

I PURCHASED A USED 2017 CHYRLSER PACIFICA AND COULD NOT GET MY UCONNECT TO WORK. I FOUND OUT THAT THE PREVIOUS OWNER MAINTAINS THE UCONNECT ACCESS ACCOUNT UNTIL THEY CANCEL IT. THEY CAN UNLOCK, START AND IF WANTED STEAL MY CAR USING THEIR CELL PHONE. UCONNECT DOES NOT CANCEL THE ACCOUNT WHEN THE CAR IS SOLD SO THE PREVIOUS OWNER MAINTAINS THE ACCOUNT UNTIL THEY CANCEL IT. THIS IS VERY DANGEROUS AS THE PREVIOUS OWNER CAN EFFECT THE OPERATION OF THE VEHICLE WITHOUT THE NEW OWNER'S KNOWLEDGE.