NHTSA Complaint #11173693 — 2015 TOYOTA CAMRY

DEAR SIR/MADAM, I'VE BOUGHT A CERTIFIED CAMRY 2015 WITH 30K MILES ON IT 6 MONTH AGO FROM OURISMAN FAIRFAX TOYOTA DEALER! THE CAR CAME WITH 4 BRAND NEW GOODYEAR TIRES. LAST WEEK, BOTH MY FRONT TIRES GOT FLAT AT THE SAME TIME ON THE SIDEWALLS WHICH MEANS THE TIRES WERE OF SUCH A LOW QUALITY! ONE OF MY TIRES GOT A 3-INCH HOLE ON THE SIDEWALL AT LOW SPEED! THANK GOD WE WEREN'T ON A HIGHWAY IN THE TIME OF THAT INCIDENT! ANYWAY, I FOLLOWED UP THIS PROBLEM TO AT LEAST GET MY FLAT TIRES COVERED BY MY TOYOTA CERTIFICATION OR TIRE MANUFACTURER WARRANTY. BOTH OF THEM DENIED TO HELP ME AND REFERRED ME TO EACH OTHER! I'M STILL SHOCKED WHY TWO FRONT TIRES SHOULD GET FLAT AT THE SAME TIME ON THE SIDEWALL NOT ON TREAD! WHILE THEY'VE BEEN ONLY USED FOR LESS THAN 8K MILES! IT PUTS MY WHOLE FAMILY'S LIFE IN DANGER! THEY SHOULD AT LEAST PAY ME FOR THE FLAT TIRES! I HIGHLY APPRECIATE IF YOU COULD HELP ME SOLVE THIS ISSUE, REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR