NHTSA Complaint #11173567 — 2012 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11173567
Vehicle	2012 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	January 31, 2019
Date Filed	February 1, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY LOST POWER TO MY STEERING AND ACCELERATOR. THE CAR HAD QUIT RUNNING BUT WAS STILL RECEIVING POWER FROM THE BATTERY. IT WAS A SEVERELY DANGEROUS SITUATION AS I WAS NOT ABLE TO GET COMPLETELY OFF OF THE FREEWAY ONTO THE SHOULDER BEFORE MY VEHICLE STOPPED MOVING. WSDOT AND WASHINGTON STATE PATROL ASSISTED GETTING ME OFF OF THE FREEWAY TO A SAFE LOCATION. I HAD IT TOWED TO A REPAIR SHOP. THEY DIAGNOSED CATASTROPHIC ENGINE FAILURE AND THAT THE CAR NEEDS A NEW ENGINE. IT IS A 2012 HYUNDAI TUCSON WITH A 2.4L ENGINE. ADDITIONALLY, AT 75,000 THE TRANSMISSION FAILED IN THIS VEHICLE, AND WAS REPLACED AT THAT TIME. THIS WAS COVERED BY MY EXTENDED WARRANTY AT THE TIME.

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