NHTSA Complaint #11173502 — 2007 VOLKSWAGEN JETTA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11173502
Vehicle	2007 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	November 23, 2018
Date Filed	February 1, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE DRIVING AROUND, DOING SOME SHOPPING, I HAD THE THE SEAT WARMER TURNED ON LEVEL 3-4 ON THE DRIVER SEAT AND BY THE TIME I GOT HOME I STARTED SMELLING SMOKE IN THE CAR AND NOTICED THAT MY SEAT BURNED ALL THE WAY THROUGH MY JACKET. I WENT TO THE VOLKSWAGEN DEALERSHIP AND QUOTED ME OVER $1000 TO REPLACE MY SEAT. I CANNOT USE MY SEAT WARMER ANYMORE, IT'S A FIRE HAZARD. IS THERE ANYTHING I CAN DO? ANY RECALL ON THIS ISSUE?

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