NHTSA Complaint #11173399 — 2012 DODGE RAM 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11173399 |
| Vehicle | 2012 DODGE RAM 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 90,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I HAD TAKEN MY VEHICLE TO LODI CDJR TO HAVE RECALL WORK PERFORMED. THEY THEN INSPECTED MY VEHICLE AND FOUND BOTH EXHAUST MANIFOLDS WARPED AND STUDS HOLDING THEM TO THE BLOCK BROKEN. THEY RECOMMENDED REPLACEMENT OF MANIFOLDS. I HAD THE WORK PERFORMED AT MY PRIVATE MECHANIC WHO STATED THAT THEY SEE THIS REPAIR FREQUENTLY. I LOOKED AT DODGERAMFORUM ONLINE AND SAW THIS DAMAGE TALKED ABOUT A LOT. IT IS MY UNDERSTANDING THAT THE 5.7L HEMI BLOCK IS ALUMINUM AND THE EXHAUST MANIFOLD STEEL, 2 DISSIMILAR METALS. IN THE ENGINE COMPARTMENT WHERE TEMPERATURES CAN EXCEED 400 DEGREES F AND THEN COOL BACK DOWN, DISSIMILAR METALS EXPAND AND CONTRACT AT DIFFERENT RATES, PUTTING SHEERING FORCE ON THE CONNECTING BOLTS, CAUSING THEM TO BREAK. WHICH MINE DID. THIS REPAIR COST ME $890 AND COULD EASILY HAPPEN AGAIN BECAUSE THE DISSIMILAR METAL SITUATION IS BY DESIGN AND REALLY CANNOT BE CURED. I CALLED A LEMON LAWYER WHO DIRECTED ME TO DODGE'S OWN CUSTOMER SERVICE. I EXPLAINED MY COMPLAINT TO THE DODGE CUSTOMER ASSISTANCE CENTER REPRESENTATIVE (1-800-423-6343) WHO SAID HE WAS FAMILIAR WITH THIS COMPLAINT AND RECOMMENDED THAT I CONTACT YOU. HE GAVE ME A REFERENCE NUMBER FOR MY CASE: 57938794, TO GIVE TO YOU. I FEEL CDJR IS WELL AWARE OF THE FLAW HERE AND SHOULD BE HELD RESPONSIBLE FOR IT BY RECALL.
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