NHTSA Complaint #11173185 — 2009 PONTIAC VIBE

TAKATA RECALL. MY RECALL WAS COMPLETED. HOWEVER, WHEN I PICKED MY CAR UP AFTER THE REPAIR, MY AIRBAG LIGHT WAS ON. I PICKED IT UP AT CLOSE AND NOTICED THE LIGHT WAS ONE WHEN I GOT TO THE LIGHT BASICALLY NEXT DOOR FROM THE DEALERSHIP. I CALLED IMMEDIATELY AS I COULDN'T TURN AROUND AS THEY HAD CLOSED. I LEFT A MESSAGE FOR JEREMY WHO TOOK CARE OF THE PAPERWORK LESS THAN 5 MINS AFTER LEAVING. NO RETURN CALL. I CALLED THE DEALERSHIP THE NEXT WEEK AS LEFT A MESSAGE FOR THE SERVICE DEPARTMENT. STILL NO RETURN CALL. I DON'T KNOW IF MY RECALL WAS ACTUALLY COMPLETED CORRECTLY AS THE LIGHT IS STILL ON. AN INDEPENDENT GARAGE CHECKED MY CAR'S COMPUTER AND CONFIRMED THE LIGHT IS ON DUE TO THE AIRBAG. I JUST WANT THE LIGHT OFF AND TO KNOW THE RECALL WAS COMPLETED CORRECTLY. I'VE TRIED CALLING SINCE, BUT I ALWAYS GET VOICEMAIL AND WELL THEY NEVER RETURNED CALLS EVEN WHEN I TRIED TO SCHEDULE THE INITIAL RECALL REPAIR. RECALL REPAIR WAS COMPLETED BY COYLE CHEVROLET IN CLARKSVILLE INDIANA. HOWEVER IT WASN'T DONE CORRECTLY.