NHTSA Complaint #11618100 — 2009 PONTIAC VIBE

The contact called on behalf of her sister who owns a 2009 Pontiac Vibe. The contact stated that while her sister was driving approximately 40 MPH, the vehicle was making an abnormal noise and the steering wheel was shaking abnormally. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack needed to be replaced. The contact was notified of an unknown recall. The vehicle was not repaired. The contact drove the vehicle to the dealer and was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.