NHTSA Complaint #11173001 — 2013 BUICK VERANO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11173001
Vehicle	2013 BUICK VERANO
Component	STRUCTURE:BODY
Date of Incident	January 1, 2019
Date Filed	January 30, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR HAS LESS THAN 40K MILES. NOTICED WHAT SEEMED TO BE VERY SMALL SCRATCHES ON TOP SURFACES OF VEHICLE. UPON CLOSER INSPECTION, LOOKS LIKE THE PAINT IS FADING DOWN TO BARE METAL. THE FADING PAINT IS HARD TO NOTICE AND RECOGNIZE, BUT AFTER WASHING YOU CAN SEE THE DULL AREAS EASILY. NOTICED PROBLEM ON HOOD 2 YEARS AGO, PAID $1900 TO HAVE IT REPAINTED BEFORE REALIZING THIS IS A COMMON ISSUE. GM BODY SHOP SAID THE PAINT IS "CHECKING". CAUSED BY IMPROPER OEM APPLICATION. SINCE CAR IS 5 YEARS OLD, NOT COVERED UNDER WARRANTY. $2900 TO REPAIR!!

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