NHTSA Complaint #10553073 — 2013 BUICK VERANO

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 10553073
Vehicle 2013 BUICK VERANO
Component SEAT BELTS
Date of Incident
Date Filed
Mileage 10 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM. *TR

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