NHTSA Complaint #11172851 — 2011 HYUNDAI SONATA

NEW ENGINE AND STARTER UNDER RECALL BY HYUNDAI DEALERSHIP IN MONTGOMERY, AL. I PICK MY CAR UP NO ONE IN SERVICE IS IN MY RADIO BLUETOOTH AC WON'T WORK AND THEY ALL WORKED PRIOR! CAR KEPT CUTTING OFF FELT LIKE WHEELS WAS GONNA FALL OFF DROVE HORRIBLE! PLUG PHONE IN USB START SMELLING BURNT SMELL, UNPLUG IT SMOKE IS COMING OUT, IT'S EXTREMELY HOT AND CORDS BURNT. GET HOME LOOK AT PAPERWORK SAYS 'TIRE SEPARATED NEEDS IMMEDIATE ATTENTION' NO ONE TOLD ME LET ME DRIVE ON IT. I HAD NO CLUE MY TIRES ARE FAIRLY NEW. TIRE EXPLODED LEAVING DENT IN MY CAR. I ASK ABOUT TIRE HE SAID 'OH I FORGOT TO TELL YOU' (AS NO BIG DEAL) IN FACT WAS! ASK WHICH TIRE HE DIDN'T REMEMBER! CALL CONSUMER AFFAIRS ADVISED TO TAKE BACK. DEALT WITH SERVICE MANAGER RUDE AND DENIED ANY FAULT BEFORE EVER LOOKING AT CAR INSISTING THEY WEREN'T TO BLAME. HOW WOULD HE KNOW IF HE HASN'T EVER EVEN LOOKED AT IT? ASK WHY LIGHTS ON DASH AND WHY'D IT NOT RUN PROPERLY? BLAMED ON MY TIRE. SOLD ME TIRE $88 BUT HE'D GIVE ME DISCOUNT FOR MY TROUBLE, HE DIDN'T I PAID $114. CALLS CARS READY. I ASK IF EVERYTHINGS FIXED AND WHAT WAS WRONG WITH IT? HE SAID NO AND DIDN'T KNOW WHAT WAS WRONG WITH IT BUT IT WASN'T ANYTHING THEY DONE! HONESTLY DON'T THINK HE CHECKED HE DENIED BLAME BEFORE LOOKING AT IT AND SAID IT'D BE READY IN COUPLE HOURS TIME TO PUT TIRE ON. SAID TO TAKE TO STERO SHOP AND THEY CAN PULL RADIO OUT AND MIGHT FIND RESET SWITCH BEHIND IT TO RESET RADIO, HE SHOULD'VE. ASK ABOUT USB HE SAID 'PLUGGED ONE IN IT WORKED ASK IF HE LEFT IN LEAST 10 MINUTES AS I DID HE SAID 'DON'T GOT ONE TO' CAN'T USE ONE USED TO TEST IT ASK IF ELECTRICAL WIRING BURNT WHEN ENGINE SEIZED AS STARTER DID, SAYS NO LIGHTS BE ON IN DASH, THEY ARE, BLAMED IT ON TIRES. 3 MECHANICS SAID ELECTRICAL WASN'T HOOKED BACK UP PROPERLY AND/OR ELECTRICAL WIRING BURNT WHEN ENGINE SEIZED. CAR WONT START PROBLEMS CYCLOIDS NOT FIRING AND FUEL INJECTOR TOO!