NHTSA Complaint #11172755 — 2009 PONTIAC G6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11172755
Vehicle 2009 PONTIAC G6
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 98,580 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I HAVE HAD ISSUES IN THE PAST REGARDING ELECTRICAL MALFUNCTIONS WITH THIS CAR. MY RIGHT HEADLIGHT CONTINUES TO GO OUT EVEN WITH ME HAVING IT REPLACED TIME AFTER TIME. I HAVE TAKEN MY CAR IN FOR DIAGNOSTICS TESTS FOR MAINTENANCE OF THE CAR AND THEY HAVE COME BACK SAYING THE CAR IS FINE. ALTHOUGH WHEN I GO TO DRIVE IT, SOMEHOW A LIGHT COMES ON. EXAMPLES INCLUDE('ESC SYSTEM OFF' LIGHTS, 'SERVICE TRACTION' LIGHTS, 'TC' OFF. THE MAIN ISSUE THAT I AM REPORTING JUST OCCURRED TWO DAYS AGO. I WAS DRIVING OUT OF THE WALMART PARKING LOT ONTO THE MAIN ROAD AND THE LIGHT ON MY CAR APPEARED 'POWER STEERING OFF SERVICE ESC' MY STEERING WHEEL THEN STIFFENED UP AS I WAS TURNING ONTO THE MAIN ROAD. THERE WAS A CAR TURNING RIGHT INFRONT OF ME THAT I ALMOST HIT, BECAUSE I LOST CONTROL OF MY STEERING WHEEL. I THEN TOOK MY CAR INTO AN AUTO REPAIR SHOP WHERE THEY INFORMED ME THAT THIS WAS SOMETHING THEY COULD NOT FIX BECAUSE THEY DON'T HAVE THE PARTS AND I WOULD HAVE TO TAKE IT INTO A PONTIAC OR A CHEVY DEALERSHIP. THIS PROBLEM WITH THE POWER STEERING BEING ELECTRICAL IS NOT SAFE AND A RECALL NEEDS TO BE DONE ON THIS MODEL AS WELL. I USE MY CAR TO COMMUTE TO SCHOOL AND WORK EVERYDAY AND THIS PROBLEM POSES AS NOT ONLY A SAFETY RISK BUT A INCONVENIENCE TO MY EVERYDAY LIFE. I WOULD LIKE SOMETHING TO BE DONE ABOUT THIS ISSUE. I HAVE BEEN RESEARCHING THIS PROBLEM WITH PONTIACS AND I HAVE NOTICED IT'S A REOCCURRING ISSUE, THESE CARS SHOULD NOT BE SOLD TO CUSTOMERS WITH ALL OF THESE ELECTRICAL PROBLEMS THAT CONTINUE TO HAPPEN. I HAVE TO NOW PAY OUT OF POCKET TO NOT ONLY HAVE THIS CAR FIXED BUT ALSO FOR A RENTAL CAR IN THE MEAN TIME. THIS IS NOT FAIR FOR ME AS A CUSTOMER OF PONTIAC AND I WOULD LIKE ACTION TO BE TAKEN. THANK YOU.

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