NHTSA Complaint #11172554 — 2003 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11172554
Vehicle	2003 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	January 25, 2019
Date Filed	January 28, 2019
Mileage	200,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.

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