NHTSA Complaint #10067926 — 2003 TOYOTA HIGHLANDER

1) VIBRATION WITH ONE OR MORE WINDOWS DOWN. 2) FRONT END PULLING TO ONE SIDE WHILE DRIVING AT HIGHWAY SPEED. TAKEN TO TWO DIFFERENT DEALERSHIPS ON SEVERAL OCCASSIONS FOR SERVICING. TOLD AT THE DEALERSHIP OF PURCHASE NOTHING WAS WRONG. THEY REFUSED TO DRIVE IT ON THE FREEWAY AT FREEWAY SPEED TO DETERMINE IF THERE WAS A PROBLEM. BECAUSE THE SERVICE MANAGER ONLY DROVE THE VEHICLE ON CITY STREETS, PULLING DID NOT OCCUR. SECOND DEALERSHIP DROVE VEHICLE ON FREEWAY AND DETERMINED THERE WAS NO PROBLEM, STEERING, ALIGNMENT, TIRES AND BALANCE ARE ALL OK. DROVE VEHICLE HOME FROM SECOND DEALERSHIP, EXPERIENCED THE EXACT SAME PROBLEM OF PULLING. I MUST HOLD THE STEERING WHEEL TIGHT OTHERWISE THE VEHICLE WILL VEER OUT OF LANE. SPEEDS DRIVING RANGE FROM 50 TO 70 MPH. TOYOTA CORPORATE STATED THERE WAS NOTHING THEY COULD DO SINCE TOYOTA SERVICE CENTERS DETERMINED THERE WAS NO PROBLEM-USELESS COMPLAINT PROCESS WHICH ONLY PROTECTS THE DEALERSHIPS. I'M TRADING THE VEHICLE IN FOR SOMETHING ELSE. I INTEND TO TEST DRIVE ANY VEHICLE ON THE FREEWAY PRIOR TO PURCHASING.