NHTSA Complaint #11172531 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11172531
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	January 28, 2019
Date Filed	January 28, 2019
Mileage	25,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY 2016 FORD F150 SUPERCREW IS CURRENTLY UNDER A FORD RECALL FOR THE REAR DOORS FREEZING AND NOT LATCHING BACK CLOSED. IT HAS BEEN TO THE DEALER SEVERAL TIMES AND THE FORD OFFICIAL REPAIRS WERE DONE AND THE ISSUE IS STILL NOT RESOLVED. MY DOORS ARE CURRENTLY RATCHET STRAPPED CLOSED AND FORD WILL NOT GIVE ME A VEHICLE AND TAKE THE TRUCK BACK TO DO THE REPAIRS (AGAIN FOR THE 3RD TIME). THE ISSUE WAS UNDER A NHTSA RECALL AND THEIR ACTIONS HAVE STILL NOT RESOLVED THE ISSUE. THE ADVISOR AT THE DEALER SAID THERE IS NOW A NEW "LATEST AND GREATEST" REPAIR FOR THE ISSUE BUT THEY HAVE HAD ~40% OF THE VEHICLES RETURN AFTER THAT AS WELL.

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