NHTSA Complaint #11172322 — 2018 MAZDA MAZDA3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11172322
Vehicle	2018 MAZDA MAZDA3
Component	VISIBILITY/WIPER
Date of Incident	January 25, 2019
Date Filed	January 26, 2019
Mileage	2,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ON 1/25/2019 IN THE MORNING I WENT OUTSIDE TO TAKE MY DOG OUT AND NOTICED THAT THE SUNROOF ON MY 2018 MAZDA 3 WAS CRACKED AND HAD A FAIRLY LARGE HOLE IN IT. THE CAR HAD BEEN PARKED ON MY STREET OUTSIDE MY HOME OVER NIGHT. AT FIRST I THOUGHT IT MAY HAVE POSSIBLY BEEN FROM SOMEONE TRYING TO BREAK INTO MY CAR. HOWEVER, UPON FURTHER INVESTIGATION I NOTICED THAT THE GLASS WAS ACTUALLY BUBBLED UP AND AWAY FROM THE INSIDE OF THE CAR AND NOT INWARDS. BASED ON THIS I WAS ABLE TO RULE OUT SOMEONE STRIKING THE GLASS WITH FORCE FROM THE OUTSIDE OF THE CAR. I BELIEVE THE GLASS TO HAVE BEEN DEFECTIVE AS THE CAR WAS PARKED AND NOT IN USE WHILE THIS INCIDENT HAD HAPPENED.

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