NHTSA Complaint #11172290 — 2013 CHEVROLET CRUZE

DRIVING LAST NIGHT FROM WORK TO HOME AT [XXX] AROUND 7PM, I STARTED GETTING MESSAGES IN MY CLUSTER SUCH AS SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. JUST SUDDENLY MY CAR LOST ALL THE POWER AND THROTTLE WHEN I WAS TRAVELLING IN A HIGHWAY AROUND 70 MPH ON THE SECOND FASTEST LANE. IT WAS VERY SCARY AND DANGEROUS SITUATION ONCE MY THROTTLE WAS COMPLETE UNRESPONSIVE AND COULD FIND MYSELF AT THE MIDDLE OF THE HIGHWAY AT 5MPH . MY INSTINCT WAS TO TURN ON THE HAZARD LIGHTS AND TRY TO MOVE THE CAR TO THE SLOWEST LANE AS SAFE AS POSSIBLE. I FEEL LUCKY THAT NO ONE HIT ME IN THE BACK AND I CONSIDER THAT I WAS LUCKY TO HAVE THIS PROBLEM AT THIS TIME OF THE EVENING. LUCKILY I WAS ABLE TO TAKE THE EXIT [XXX] AND FROM THERE PARK THE CAR TO EVALUATE IT. I COULD NOT FIND ANY VISIBLE DEFECT EITHER INTERNALLY OR ON ENGINE COMPARTMENT. I TURNED OFF THE ENGINE AND ON SEVERAL TIMES AND STILL HAD THE SAME CLUSTER MESSAGES AND DERATED POWER. I WAS STILL ABLE TO DRIVE THE CAR SAFELY TO THE PARKING LOT OF [XXX] LOOKING FOR A SAFER PLACE TO WAIT FOR MY INSURANCE COMPANY. WHEN WAITING FOR THE AAA OPERATOR I WAS ABLE TO RE-START THE CAR WITH NO DISPLAY MESSAGE BUT ONLY WITH THE ENGINE CHECK LIGHT ON. I DROVE THE CAR IN THE PARKING LOT AND NOTICED THE CAR SEEMED TO BE OK. ONCE ON THAT TIME I WAS STILL WAITING FOR THE AAA OPERATOR I DECIDED TO TAKE [XXX] AND I WAS ABLE TO SAFE ARRIVE HOME. CHECKING THE SYMPTOM I HAD IN GOOGLE AND YOUTUBE I LEARNED ABOUT THE PROBLEM WITH THE NEGATIVE BATTERY CABLE WHICH IS ALREADY KNOWN BY NHTSA AND GM. I HOPE MY INCIDENCE CAN BE INVESTIGATED AND A DECISION FOR RECALL BE TAKEN.I DON'T SEE ANY DIFFERENCE TO WHAT EXPERIENCED WITH THE IGNITION SWITCH TOPIC THEREFORE THIS ISSUE SHOULD BE CONSIDERED AS POTENTIAL RECALL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).