NHTSA Complaint #11172254 — 2017 HONDA CR-V

I OWN A HONDA CR-V /EX 1.5 LITER TURBO ENGINE. AUG 14 2018 NOTICED OIL LEVEL ON DIP STICK WAS ABOVE HIGHEST LEVEL INDICATOR AND OIL SMELLED OF GAS. CALLED INDEPENDENCE HONDA IN BLOOMSBURG PA AND BROUGHT VEHICLE ON AUG 21,1018 FOR APPOINTMENT TO CHECK THIS CONDITION. THEY CHANGED OIL AND TOLD ME THAT HONDA KNOWS ABOUT THIS ISSUE AND IS WORKING ON A FIX. THEY TOLD ME TO BRING IT BACK IN 3000 MILES FOR ANOTHER OIL CHANGE. THE SAME CONDITION WAS FOUND ON OCT 22, 2018 WHEN I BROUGHT IT BACK AFTER 3000 MILES. I WAS TOLD HONDA WOULD HAVE A FIX SOON. DECEMBER I RECEIVED A LETTER FROM HONDA WITH PRODUCT UPDATE 2017-2018 CR-V . I CALLED INDEPENDENCE HONDA TO SCHEDULE THE UPDATE ON DEC. 26, 2018 , WHICH WAS PERFORMED. I WAS TOLD THAT THIS WAS THE FIX FOR THIS GAS IN OIL PROBLEM. ON JAN, 23, 2019 I CHECKED THE OIL AND THE OIL LEVEL WAS 3/8" HIGHER THAN THE HIGHEST LEVEL INDICATOR ON THE DIP STICK AND THE OIL SMELLED OF GAS. I TOOK THE VEHICLE TO INDEPENDENCE THAT DAY FOR THEIR INSPECTION OF THE PROBLEM. AFTER THEIR INSPECTION THEY TOLD ME THAT THIS IS A NORMAL CONDITION FOR THIS ENGINE. THIS WAS THE SAME PROBLEM THEY HAVE BEEN TELLING ME FOR THE LAST 6 MONTHS THAT HONDA KNOWS THE PROBLEM AND THEY WILL HAVE A FIX FOR IT. THE FIX HAS NOT WORKED ON MY VEHICLE. HONDA NEEDS TO RECALL THESE VEHICLES AND INSTALL NEW COMPONENTS TO PREVENT THIS CONDITION AND ALSO EXTEND ENGINE WARRANTIES. I CONSIDER GAS IN THE OIL A SAFETY ISSUE. IF VEHICLE STALLS OR HAS EXCELERATION ISSUES IN TRAFFIC IT COULD CAUSE AN ACCIDENT AND INJURY.