NHTSA Complaint #11172170 — 2008 JEEP WRANGLER 2-DR 4X4

WHILE TURNING RIGHT FROM A STOP SIGN ON TO A MAJOR HIGHWAY WITH 55 MILE AN HOUR SPEED LIMIT I BEGAN TO MERGE INTO TRAFFIC WHEN SUDDENLY THE TRANSMISSION JUMPED OUT OF FIRST GEAR CAUSING A LOUD BANGING AND SHIFTIER VIOLENTLY JUMPING BACKWARDS OUT OF MY HAND AND CAUSING MY JEEP TO STOP ACCELERATING ONLY A FEW FEET FROM THE STOP SIGN AND INTO TRAFFIC. I WAS ABLE TO QUICKLY GET THE TRANSMISSION BACK INTO FIRST GEAR AND MERGE WITHOUT INCIDENT. THIS PROBLEM WAS INTERMITTENT FOR ALMOST 6 MONTHS AND NEVER COULD I GET IT TO HAPPEN WHEN I BROUGHT IT IN TO GET SERVICED FOR THIS PROBLEM. THE MORE I DROVE THE JEEP THE MORE OFTEN THE PROBLEM WOULD OCCUR, UNTIL DECEMBER OF 2018 WHEN IT WOULD JUMP OUT OF GEAR ALMOST EVERY TIME I STARTED FROM A DEAD STOP. IT WAS IMPOSSIBLE TO DRIVE ANYWHERE WITHOUT BEING NERVOUS THAT THE NEXT TIME I TRIED TO START FROM A DEAD STOP I WOULD EITHER BE BROADSIDED OR REAR ENDED BECAUSE OF THE SUDDEN LOSS OF POWER. I UNDERSTAND THAT JEEP HAS ISSUED A TECHNICAL BULLETIN FOR THIS PROBLEM BUT I HAVE WAITED FOR PARTS SPECIFICALLY FOR THIS REPAIR FOR SEVERAL WEEKS AND POSSIBLY WILL BE IN IN ABOUT 10 MORE DAYS ACCORDING TO THE SERVICE ADVISOR. I HAVE OWNED SEVERAL MANUAL TRANSMISSION VEHICLES ALL OF THEM FOR OVER 200,000 MILES EACH HAVE NEVER HAD PROBLEMS WITH INTERNAL GEARS AND SYNCHRONIZERS. THE JEEP HAS BEEN SERVICED AND IS WELL TAKEN CARE OF NOT USED FOR TOWING OR ANY OTHER HEAVY LOADING. I DON'T BELIEVE I HAVE DONE ANYTHING OUT OF THE ORDINARY TO CAUSE THIS PROBLEM, I DO BELIEVE THAT JEEP HAS A PROBLEM WITH THIS TRANSMISSION AND IS NOT TAKING RESPONSIBILITY TO REPAIR THEM. THANKS.....