NHTSA Complaint #11096800 — 2008 JEEP WRANGLER 2-DR 4X4 POWER TRAIN

Complaint Details

ODI Number	11096800
Vehicle	2008 JEEP WRANGLER 2-DR 4X4
Component	POWER TRAIN
Date of Incident	March 14, 2018
Date Filed	May 18, 2018
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY JEEP HAS BEEN JUMPING OUT OF GEAR. IN TRAFFIC, DRIVING IN 1ST GEAR, AT ABOUT 5-10 MPH, FLAT TERRAIN IN A STRAIGHT DIRECTION, IT JUMPS OUT OF GEAR. MY JEEP HAS JUMPED OUT OF GEAR IN INTERSECTIONS WHEN I AM STARTING FROM A STOP, FLAT TERRAIN, GOING STRAIGHT OR TURNING, IT WILL JUMP OUT OF FIRST AS I AM ACCELERATING, I HAVE HAD SEVERAL INSTANCES WHERE I WAS ALMOST REAR ENDED. WHEN STOPPING AT A SIGN OR RED LIGHT, AS I START IN 1ST GEAR IT WILL AGGRESSIVELY JUMP OUT OF GEAR CAUSING ME TO ROLL BACK WHEN ON A HILL, WHERE I HAVE ALMOST RUN INTO THE VEHICLE BEHIND ME. THERE IS A SERVICE BULLETIN ISSUED BY MOPAR " NUMBER: 21-001-10 REV. A GROUP: TRANSMISSION DATE: APRIL 20, 2010" I TOOK MY JEEP TO HAVE THE GEAR FIXED ON 04/16/2018 THE PARTS WERE ON BACK ORDER, NOT ARRIVING TO THE DEALERSHIP UNTIL 05/10/2018 AND IT WAS FINISHED ON 05/18/2018. I AM CONVINCED THE BACK ORDER OF MY PARTS IS DUE TO THE FACT THAT THIS IS HAPPENING TO MANY OTHER JEEP OWNERS. THE DEALER FOUND MY 1ST GEAR SYNCHRONIZER WAS DAMAGED AND REPLACED IT

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