NHTSA Complaint #11172068 — 2014 JEEP CHEROKEE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11172068
Vehicle	2014 JEEP CHEROKEE
Component	VISIBILITY/WIPER
Date of Incident	January 25, 2019
Date Filed	January 25, 2019
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

2014 JEEP CHEROKEE TRAILHAWK 4X4 JAN. 25 2019 7:00 A.M. REMOTE STARTED THE VEHICLE BECAUSE IT WAS 56 DEGREES OUTSIDE. DROVE THE VEHICLE 10 MINUTES TO PLACE OF EMPLOYMENT. MADE IT TO PLACE OF EMPLOYMENT PARKED THE VEHICLE. 45 MINUTES PASS, A CUSTOMER ENTERS PLACE OF MY EMPLOYMENT, AS THE CUSTOMER ENTERS THEY INFORM ME THAT MY REAR WINDOW IS SHATTERED. THERE WAS NO EVIDENCE OF VANDALISM, CRIMINAL ACTIVITY OR NATURAL DISASTER. ONLY VISIBLE EVIDENCE, THE WINDOW BLEW OUT WHERE THE DEFROSTER PLUGS ATTACH TO THE WINDOW ON BOTH SIDES.

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