NHTSA Complaint #11171993 — 2017 CHRYSLER PACIFICA STRUCTURE:BODY

Complaint Details

ODI Number	11171993
Vehicle	2017 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	January 23, 2017
Date Filed	January 24, 2019
Mileage	16,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

LAST NIGHT, I OPENED MY CAR DOOR THAT WAS PARKED IN A PARKING LOT TO PUT MY 4 YEAR OLD DAUGHTER IN HER CAR SEAT. THE SLIDING CAR DOOR FELL OFF, DRIVER'S REAR WINDOW SHATTERED. THIS IS UNACCEPTABLE. A DOOR DOES NOT FALL OFF. THE ENTIRE DOOR FELL OFF AND NOT ONLY DID IT FALL ON TOP OF ME THAT I HAD TO CATCH IT BUT THE DOOR SCRATCHED THE WHOLE DRIVER'S SIDE. GLASS SHATTERED AND PIECES OF GLASS FLUNG AT MY 4 YEAR OLD DAUGHTER. I HAVE HAD OVER 6 RECALLS ON THIS VEHICLE AND NOW THE WHOLE DOOR FALLS OFF. I'M AT A LOSS OF WORDS RIGHT NOW BUT THE SAFETY OF THIS VEHICLE IS NOT SAFE, AT ALL!!!! I NEED SOMEONE TO CONTACT ME REGARDING THIS ASAP!

Related Complaints for the 2017 CHRYSLER PACIFICA

Other STRUCTURE:BODY Complaints

#11712003 — January 20, 2026 — 2017 Chrysler Pacifica Minivan Right passenger door fell off and out at the back when my wife was opening the door ma...

#11653752 — April 9, 2025 — Sliding doors open when you open either front door.

#11622634 — October 29, 2024 — Numerous issues: 1. Multiple misfire codes, check engine 2. Loss of Coolant, no indication of leaks 3. Faulty thermo...

#11597821 — June 30, 2024 — Passenger sliding door fell off

#11570638 — February 7, 2024 — Driver side sliding door fell off onto my wife causing window to break and was hanging by just a cable on bottom track.

Recent Complaints for the 2017 CHRYSLER PACIFICA

#11719228 — ELECTRICAL SYSTEM — February 19, 2026 — The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...

#11719228 — ENGINE — February 19, 2026 — The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...

#11719228 — POWER TRAIN — February 19, 2026 — The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on ...

#11716601 — ENGINE — February 8, 2026 — I keep getting the same codes every few weeks. P0732

#11716601 — POWER TRAIN — February 8, 2026 — I keep getting the same codes every few weeks. P0732