NHTSA Complaint #11171964 — 2011 FORD F-150 UNKNOWN OR OTHER

Complaint Details

ODI Number	11171964
Vehicle	2011 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	January 24, 2019
Date Filed	January 24, 2019
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHEN I TURNED ON MY REAR DEFROSTER THIS MORNING WHILE IT WAS PARKED, I HEARD A LOUD POP AND WAS NOT AWARE OF WHAT HAD HAPPENED UNTIL LATER WHEN I SAW THAT MY REAR WINDSHIELD'S RIGHT SIDE GLASS HAD COMPLETELY SHATTERED. AFTER LOOKING ONLINE,I LEARNED THAT THIS HAS HAPPENED TO MANY FORD F150 OWNERS, I CALLED MY LOCAL DEALERSHIP AND THEY SAID THAT SINCE THERE IS NO RECALL ON THIS PROBLEM, THERE IS NOTHING THEY COULD DO AND THAT THEY WOULD CHARGE ME ALMOST $680 TO REPLACE THE WINDOW.

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