NHTSA Complaint #11171913 — 2014 RAM 1500

I HAD A WATER PUMP FAILURE, CALLED THE DEALERSHIP AND THEY TOLD ME IT WAS UNDER WARRANTY. A FLATBED TRUCK CAME TO PICK IT UP. AFTER THREE WEEKS IN THE DEALER THEY CALLED ME IT WAS READY FOR PICK UP. I WENT THERE, INSPECTED THE WORK ALL WAS DONE CORRECTLY. WHEN I WENT TO PICK UP MY KEYS, THEY TOLD ME THAT DODGE DOES NOT INCLUDE THE "LIQUIDS" AND THAT I HAD TO PAY FOR THE COOLANT USED, $29.98 THEY CHARGED ME. I WENT TO TALK TO THE MANAGER AND ASKED HIM AND HE SAID THAT DODGE DOES NOT COVER FOR ANY LIQUIDS, IF YOU MAKE AN ENGINE REPAIR UNDER WARRANTY, CUSTOMER PAYS FOR THE OIL AND FILTER, IF A REPAIR IS DONE ON THE AXLE, CUSTOMER HAD TO PAY FOR THE AXLE FLUID, IT IS INCREDIBLE!! GM INCLUDES EVERYTHING. MY TRUCK IS A 2014, BUT ONLY HAS 30K MILES ON IT, FIRST THIS IS NOT SUPPOSE TO HAPPEN AT THIS LOW MILLAGE, AND SECOND IF THE DEALER IS GOING TO DO THE JOB, AFTER HAVING THE TRUCK SITTING IN THEIR YARD FOR THREE WEEKS, THE LEAST YOU COULD DO IS INCLUDE THE COOLANT. DON'T YOU THINK. HOW DOES THE GOVERNMENT ALLOWS THIS? THERE SHOULD BE A LAW PROTECTING THE CUSTOMER FROM THIS KIND OF RIP OFFS. ALMOST THIRTY DOLLAR FOR COOLANT IT IS OUTRAGEOUS.