NHTSA Complaint #11171876 — 2016 FORD EDGE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11171876
Vehicle	2016 FORD EDGE
Component	STEERING
Date of Incident	January 24, 2019
Date Filed	January 24, 2019
Mileage	22,543 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THIS IS THE SECOND FAILURE OF THE ADAPTIVE POWER STEERING ON MY 2016 EDGE SPORT WITH 22,500 MILES ON IT. THE FIRST TIME WAS WHEN THE CAR HAD 8800 MILES ON IT AND FORD WOUND UP REPLACING THE WHOLE STEERING WHEEL IN AUGUST OF 2017. THIS MORNING IT HAPPENED AGAIN ALMOST IDENTICALLY TO THE LAST TIME. I WAS BACKING OUT OF A PARKING SPOT AND ALL OF THE SUDDEN THE STEERING WHEEL OUT OF NOWHERE TURNS 90 DEGREES TO THE LEFT TO WHERE THE TOP OF THE STEERING WHEEL NOW POINTS TO THE RIGHT WHILE DRIVING STRAIGHT. I HAVE A APPOINTMENT TO BRING TO MY FORD DEALERSHIP ON 1/31/19.

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