NHTSA Complaint #11171824 — 2015 HONDA ACCORD

WE HAVE HAD INTERMITTENT PROBLEMS WHERE THE CAR WILL NOT START. IT JUST MAKES A CLICKING SOUND. WE CAN JUMP START IT AND DRIVE IT AROUND AND SOMETIMES THE PROBLEM GOES AWAY FOR MONTHS AT A TIME. THEN RANDOMLY IT WILL NOT START AGAIN. I HAVE HAD THE BATTERY AND CHARGING SYSTEM CHECKED MULTIPLE TIMES BY AUTOZONE, ADVANCE AUTO, O'REILLY, AND WALMART SERVICE CENTER. THE BATTERY AND CHARGING SYSTEM ALWAYS REPORTS AS FINE. I RECENTLY HAD THE OIL CHANGED AT WALMART AND THE SERVICE TECHNICIAN COULD NOT GET IT TO START. HE JUMPED IT AND DROVE AROUND TO THE OTHER SIDE OF THE BAY TO CHECK THE BATTERY AND IT HAPPENED AGAIN. HE REMOVED THE CABLES AND CLEANED THE TERMINALS AND SPRAYED ON BATTERY POST PROTECTANT AND THEN JUMPED IT AGAIN. I DROVE HOME AND HAD NOT HAD ANY PROBLEMS FOR OVER A MONTH AND NOW IT HAS HAPPENED AGAIN. THIS ALL STARTED AFTER HAVING THE FACTORY RECALL BATTERY MANAGEMENT SENSOR REPLACED IN LATE 2017. THIS IS AT LEAST THE EIGHT TIME OVER THE PAST 1+ YEARS. I WAS TOLD BY AT LEAST ONE AUTOZONE EMPLOYEE THAT THEY HAVE SEEN MANY HONDA VEHICLES WITH A SIMILAR PROBLEM BECAUSE THE BATTERY SENSOR OR MAIN FUSE BLOCK WILL INTERMITTENTLY BLOCK ANY VOLTAGE COMING FROM THE BATTERY INTO THE STARTING SYSTEM. IT IS RANDOM AND WILL SOMETIMES EVEN PREVENT A JUMP START UNLESS YOU TAP ON THE TOP OF THE SENSOR. AND THEN IT STARTS FINE. MY LOCAL HONDA DEALERSHIP CLAIMS THERE IS NO SUCH PROBLEM AND REFUSED TO CALL ME BACK TO HAVE THE VEHICLE CHECKED WHILE STILL UNDER WARRANTY. I AM NOW OUT OF WARRANTY DUE TO THE DATE OF PURCHASE AND NOT MILEAGE AND ALL THEY WILL SAY IS THAT IT SOUNDS LIKE MY STARTER IS BAD AND NEEDS TO BE REPLACED WHICH WILL COST OVER $700 NOW THAT I AM OUT OF WARRANTY.