NHTSA Complaint #11171709 — 2013 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11171709
Vehicle	2013 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 8, 2019
Date Filed	January 23, 2019
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

REAR WINDOW DEFROSTER/OUTSIDE DOOR MIRROR DEFROSTERS ARE INOPERATIVE. PROBLEM WAS FIXED WHILE UNDER WARRANTY AT 34,164 MILES ALTHOUGH ALSO FAILED AGAIN WHEN OUT OF WARRANTY. WHILE NOT POSITIVE, PROBLEM COULD STILL BE FAULTY ELECTRICAL CONTACT DESIGN ON REAR WINDOW SLIDING CENTER GLASS AS PREVIOUS FAILURE. MALFUNCTION CREATES A SAFETY ISSUE AS FROST BLOCKS REAR VISIBILITY BOTH FROM DOOR MIRRORS AS WELL AS REAR WINDOW. DEALER NOTES REAR WINDOW ASSEMBLY MUST BE REPLACED BUT WITHOUT MANUFACTURER COST COVERAGE ASSISTANCE.

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