NHTSA Complaint #11171675 — 2009 MAZDA TRIBUTE

TL* THE CONTACT OWNS A 2009 MAZDA TRIBUTE. UPON STARTING THE VEHICLE, THE STEERING WHEEL FAILED TO MOVE AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED CAPITAL MAZDA (525 CROSSROADS BLVD, CARY, NC 27518, 919-372-4640) AND WAS INFORMED THAT THE SOFTWARE UPDATE WAS COMPLETED IN 2016. THE CONTACT WAS ALSO INFORMED OF THE DIAGNOSTIC FEES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 118,710.