NHTSA Complaint #11171586 — 2011 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11171586
Vehicle 2011 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

TUESDAY NIGHT 1/22/2019, MY DAUGHTER DESCRIBED THAT HER CAR HAD LOST ALL POWER WHILE SHE WAS DRIVING DOWN A SMALL MOSTLY DESERTED STREET IN OUR TOWN WHEN SHE BRAKED AND ATTEMPTED TO TURN. SHE HAD AN EXTREMELY DIFFICULT TIME BRAKING AND TURNING THE CAR TO GET OFF OF THE ROADWAY. SO, THAT SAME EVENING, I DECIDED TO SEE IF IT HAPPENED TO ME. IT WAS NOTED THAT SHE HAD JUST OVER A QUARTER TANK OF GAS SO I THOUGHT MAYBE HER GAS GAUGE WAS WRONG SO I FILLED THE CAR. WE DROVE AROUND 6 MILES WHEN IT DID HAPPEN TO ME AS I BRAKED AND ATTEMPTED TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC. FORTUNATELY, THE VEHICLES HEADED MY WAY WERE QUITE A BIT DOWN THE STREET, AND I ALLOWED MYSELF AMPLE TIME TO GET ACROSS WERE THIS TO HAPPEN. HOWEVER, THIS WAS AT NIGHT WHEN THAT STREET ISN'T BUSY. WE LIVE OFF OF THIS STREET SO AVOIDING DURING THE DAY ISN'T AN OPTION. DURING THE DAY WHEN TRAFFIC IS BUSY AND CONSTANT, THERE WOULD BE NO WAY TO ALLOW THAT MUCH TIME TO GET ACROSS SAFELY. IN THE MONTHS LEADING UP TO THESE POWER FAILURES, THERE WERE AT LEAST THREE INSTANCES WHERE WE WERE IN A DRIVE THRU OR STOPPED AT A STOPLIGHT WHERE POWER WOULD BE LOST, BUT NEVER WHEN THE CAR WAS ACTUALLY IN MOTION AS HAPPENED TWICE ON 1/22/2019. I FOUND A FORUM WHERE THIS HAS BEEN REPORTED MANY TIMES NOT ONLY TO FORD, BUT TO THE NHTSA AND NOTHING BY WAY OF A RECALL HAS BEEN CALLED FOR THIS PROBLEM AND IT APPEARS THAT SOMEONE WILL BE KILLED PRIOR TO SOMETHING BEING DONE. I'VE READ THAT THE THROTTLE BODY SEEMS TO BE THE ISSUE HERE AND THAT FORD HAS DENIED A PROBLEM SAYING THEY'VE NEVER HEARD OF THIS PROBLEM WHEN PEOPLE TAKE THESE CARS TO THE DEALERSHIPS. THE EVIDENCE IS ALL OVER THE INTERNET WHERE PEOPLE DESCRIBE THE EXACT SAME PROBLEM. THIS CAR WILL ONLY BE DRIVEN AS NEEDED AND ABSOLUTELY IS NOT ALLOWED ONTO THE HIGHWAY. PLEASE HELP RESOLVE THIS KNOWN PROBLEM BEFORE SOMEONE IS KILLED.

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