NHTSA Complaint #11171181 — 2017 HYUNDAI ELANTRA

I HAVE A 2017 ELANTRA SPORT. I CHECK MY TIRE PRESSURE MONTHLY, BUT NOTICED THIS LAST TIME THAT I LOST MORE THAN THE NORMAL 1 OR 2 PSI. AFTER VISUAL INSPECTION, BOTH FRONT TIRES HAVE DEEP CRACKS AROUND THE MAJORITY OF TIRES. I DID SOME GOOGLE SEARCHING AND FOUND RECALLS FOR THE VENTUS S NOBLE 2 BACK IN 2016. I TRIED CALLING MY LOCAL DEALER, BUT THEY HAVE NOT BEEN MUCH HELP, REFERRING ME TO HANKOOK. I CALLED THE HANKOOK SERVICE LINE 800 426-5665, IT JUST RINGS AND THEN TRANSFERS TO A VOICEMAIL THAT IS FULL, AND CANNOT TAKE ANYMORE MESSAGES BECAUSE THE MAILBOX IS FULL. MY TIRE IS A HANKOOK 225/40/18. I READ ONLINE HOW THESE SPECIFIC TIRES CAN CAUSE BLOWOUT WHEN TURNING EVEN AT LOW SPEEDS. THIS IS MY DAUGHTERS CAR SHE USES FOR WORK AND COLLEGE. I WANT TO BE SURE SHE IS SAFE AS ANY PARENT WOULD WANT. ALTHOUGH, I DON'T SEEM TO BE GETTING ANYWHERE WITH EITHER HYUNDAI OR HANKOOK.