NHTSA Complaint #11170995 — 2012 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	11170995
Vehicle	2012 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	January 19, 2019
Date Filed	January 19, 2019
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

DRIVER DOOR AJAR SENSOR GOING OFF - RESULTING IN CHANGING A BATTERY OUT ALREADY SINCE IT THINKS THE DOOR IS OPEN, THE DOME LIGHT STAY ON INSIDE. VERY FRUSTRATING. READ SEVERAL FORUMS OF OTHERS DISCUSSING THE SAME PROBLEM. FORD NEEDS TO RECALL THIS PART. DOOR LATCH. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED. OWNERS COMPLAIN ABOUT DOME LIGHTS THAT STAY ON, DRAINED BATTERIES AND CUSTOMERS SAY ALL THE DOORS UNLOCK AND CANNOT BE MANUALLY RELOCKED.

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