NHTSA Complaint #11170877 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11170877 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
POPPING NOISE WHEN TURNING RIGHT. PRIMARILY WHEN IT IS COLD. NEEDS A STEERING RACK WITH ONLY 50K MI AND 2 YRS OLD. DEALER WOULD NOT LET US DRIVE IT UNTIL PART CAME IN. THEY PUT US IN A RENTAL AT THEIR EXPENSE AND WE HAVE HAD A FULL SIZE QUAD CAB TRUCK. STEERING RACK IS ON BACK ORDER WITH FORD AND WE HAVE BEEN WAITING FOR 16 DAYS AND NOTHING IS IN SIGHT. DEALER IN BEDFORD VA. HAS TAKEN GOOD CARE OF US.
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