NHTSA Complaint #11170612 — 2013 SUBARU OUTBACK

I WAS DRIVING EARLY IN THE MORNING WHEN THE CAR, A 2013 SUBARU OUTBACK, STARTED TO ACT UNPREDICTABLY;REVVING AND JUMPY. I WAS SCARED TO CONTINUE DRIVING IT IN THAT STATE AND PULLED INTO A PARKING LOT. IT SEEMED CLEAR IT WOULD NOT MAKE IT UP THE 8 % GRADE HILL THAT WAS 1/4 MILE OR SO FURTHER DOWN THE ROAD. I HAD TO BE TOWED OUT OF THE LOT TO THE LOCAL SUBARU DEALER. I UNDERSTAND SUCH TOTAL FAILURE TRANSMISSION EVENTS ARE A KNOWN SUBARU ISSUE FOR MY MODEL AND YEAR. I AM VERY UPSET THAT THERE WAS NO RECALL AND NOW SUBARU IS SAYING THEIR VOLUNTARY EXTENSION OF THE WARRANTY EXPIRED AND THEY WON'T PAY FOR THE NEW TRANSMISSION. THEY HAVE OFFERED $2500 IN A GESTURE OF GOOD WILL, BUT THAT WILL NOT COME CLOSE TO COVERING THE COST OF REPLACING THIS DEFECTIVE TRANSMISSION. SUBARU SHOULD ISSUE A RECALL FOR THESE DEFECTIVE TRANSMISSIONS THAT WERE INCLUDED IN THE "CUSTOMER SATISFACTION" EXTENDED WARRANTY BEFORE SOMETHING DISASTROUS OCCURS.