NHTSA Complaint #11170537 — 2010 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 60 TO 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT'S VEHICLE SPUN OUT OF CONTROL AND CAUSED THE OTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE ULTIMATELY CRASHED INTO A CEMENT WALL. THE DRIVER'S AIR BAG DEPLOYED; HOWEVER, THE FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND LOWER BACK. THE CONTACT SUSTAINED INJURIES TO THE ARMS, NECK, BACK, AND RIGHT ANKLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.