NHTSA Complaint #11170372 — 2018 TOYOTA CAMRY

ON DECEMBER 6, 2018, I PURCHASED A 2018 CAMRY WITH 65 MILES. I AM WRITING TO YOU REGARDING MY ACCELERATOR PEDAL PROBLEM. THIS LETTER ALSO DOCUMENTS THE SECOND INCIDENT WITH THE ACCELERATOR PEDAL. THE FIRST INCIDENT OCCURRED IN A PARKING LOT AND LEFT ME STRANDED FOR 4 HOURS AND THEN WITHOUT A CAR FOR A DAY. THE SECOND INCIDENT OCCURRED WHILE I WAS MAKING A RIGHT TURN IN TRAFFIC AND THE CAR ISSUED A MASTER WARNING LIGHT, A WARNING BUZZER, AND A MESSAGE ON THE MULTI-INFORMATION DISPLAY THAT QUICKLY DISAPPEARED. SOMETHING IS WRONG WITH THE ACCELERATOR CONTROL SYSTEM OR PEDAL ITSELF. THIS IS A SAFETY ISSUE. THE FOLLOWING INFORMATION IS PROVIDED TO HELP DIAGNOSE AND FIX THE PROBLEM. ON THE FOURTH INCIDENT, I HAVE A VIDEO THAT CLEARLY SHOWS THERE IS AN ACCELERATOR PROBLEM. IN THREE OF THE FOUR INCIDENTS, I WAS BACKING UP IN "R" AND NOTICED THERE WAS NO ACCELERATOR PEDAL, PLACED CAR IN "D" AND STILL NO ACCELERATOR PEDAL THAN IT WOULD JUST GO. IF THE CAR IS UNABLE TO ACCELERATE EITHER IN A TURN OR IN ANY SITUATION, THAN AN ACCIDENT OR DEATH COULD OCCUR. CURRENTLY CAR IS AT A TOYOTA DEALER. TOYOTA DID NOTHING ON THE FIRST TWO VISITS, AS THERE WERE "NO CODES" AND WOULD DO NOTHING UNLESS A CODE WAS PRESENT. I PROVIDED THEM WITH A VIDEO OF THE FOURTH INCIDENT AND IT SEEMS THEY MIGHT BE A BIT MORE INTERESTED.