NHTSA Complaint #11703097 — 2018 TOYOTA CAMRY

The vehicle illuminated the Malfunction Indicator Lamp (MIL) and stored DTC P26CB71 – Electric Water Pump Speed Stuck. The dealer confirmed the electric coolant pump actuator is mechanically stuck and requires replacement at a quoted cost of $1,257.81. Toyota official TSB-0323-17 (published December 8, 2017) explicitly states that this exact repair for DTC P26CB71 is covered under the Toyota Federal Emission Warranty for 96 months or 80,000 miles from the vehicle’s in-service date. Despite the vehicle being well within both time and mileage limits, the dealer and EPA both refuse to honor Toyota’s own published 8-year Federal Emissions Warranty, violating 40 CFR §85.2107(a) which mandates that the manufacturer “shall repair or replace” any covered failed emission-related part at no cost to the owner. The failed electric water pump is an emission-related component because its malfunction triggers an OBD-II emissions DTC and can cause elevated emissions due to improper engine temperature control. The part remains installed in the vehicle and is available for inspection. No warning symptoms appeared prior to the MIL illumination.