NHTSA Complaint #11170330 — 2013 DODGE DURANGO SEATS

Complaint Details

ODI Number	11170330
Vehicle	2013 DODGE DURANGO
Component	SEATS
Date of Incident	January 6, 2019
Date Filed	January 16, 2019
Mileage	49,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE WAS TRAVELING IN A STRAIGHT LINE ON SOUTHBOUND INTERSTATE 5, AND TRAVELING AT FREEWAY SPEEDS. THE FRONT PASSENGER SEAT HEAD REST UNEXPECTEDLY DEPLOYED- STRIKING THE PERSON SEATED IN THAT SEAT IN THE HEAD. THANKFULLY, IT WAS NOT THE DRIVER'S SIDE HEADREST AS THIS UNEXPECTED IMPACT TO THE HEAD MAY HAVE CAUSED A REACTION RESULTING IN LOSS OF CONTROL OF THE VEHICLE. WHEN CHECKING ONLINE, THERE APPEAR TO MULTIPLE OCCURRENCES OF THIS TYPE OF UNNECESSARY DEPLOYMENT OF THIS TYPE OF SAFETY DEVICE ON DODGE VEHICLES OF THIS ERA.

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