NHTSA Complaint #11170261 — 2015 LEXUS RX350

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11170261
Vehicle	2015 LEXUS RX350
Component	AIR BAGS
Date of Incident	January 4, 2019
Date Filed	January 15, 2019
Mileage	80,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING STRAIGHT AT 40 MPH, MY CAR WAS HIT BY AN ONCOMING VEHICLE DIRECTLY ACROSS THE FRONT OF MY CAR (BUMPER TO BUMPER IMPACT). I APPLIED MY BRAKES BUT WAS NOT AT A STOP AT TIME OF IMPACT. THE OTHER CAR'S AIR BAGS DEPLOYED, BUT NONE OF MINE DID. (AT THE START OF THE TRIP, THE CAR SENSORS ACCURATELY DETECTED 3 PASSENGERS.) MY CAR WAS TOTALED, ITS FRAME BENT & ENTIRE FRONT DESTROYED IN THE WRECK. INVESTIGATORS & MECHANICS STATED THEY BELIEVED THE AIR BAGS SHOULD HAVE DEPLOYED IN THIS CASE. I SUSTAINED INJURIES, INCLUDING CONCUSSION, WHIPLASH, LACERATIONS & BRUISES.

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