NHTSA Complaint #11396002 — 2015 LEXUS RX350 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11396002
Vehicle	2015 LEXUS RX350
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2021
Date Filed	February 12, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY DRIVER SIDE WINDOW TURNS COMPLETELY OUTWARD WHEN I START MY CAR. IT ALSO HAPPENS WHEN I LOCK THE DOOR. I HAVE TO PHYSICALLY TURN IT BACK TO THE CORRECT POSITION BEFORE I CAN DRIVE. I WENT TO THE LEXUS DEALERSHIP, AND WAS TOLD THAT IT WOULD COST ME OVER $1200 TO HAVE IT REPAIRED. I AM A DISABLED SENIOR, AND THIS IS A FINANCIAL HARDSHIP ON ME. BY KEEP TURNING THE MIRROR, I AM AFRAID IT MIGHT BREAK. I DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN.

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