NHTSA Complaint #11170037 — 2004 FORD EXPLORER AIR BAGS

Complaint Details

ODI Number	11170037
Vehicle	2004 FORD EXPLORER
Component	AIR BAGS
Date of Incident	December 23, 2018
Date Filed	January 14, 2019
Mileage	291,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNED A 2004 FORD EXPLORER. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, HE LOST CONTROL OF THE VEHICLE AND STRUCK A TREE, A LIGHT POST, AND AN ELECTRICAL BOX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SON WAS NOT INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED AND WAS DEEMED A TOTAL LOSS BY THE TOW COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 291,000.

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