NHTSA Complaint #11169912 — 2015 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11169912
Vehicle	2015 JEEP CHEROKEE
Component	SERVICE BRAKES
Date of Incident	September 30, 2017
Date Filed	January 14, 2019
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

BRAKES ARE CONTANTLY BEING CHANGED. THE CAR SHAKES WHEN BRAKING AT ALL TIMES. BATTERY ALWAYS NEEDS CHARGED. THE CAR WILL TURN OFF UNEXPECTEDLY DUE TO BATTERY. IT HAS STOPPED AT STOP LIGHTS AND IT HAS STOPPED ON I70 GOING TOWARDS HAGERSTOWN, MD AND SEVERAL CITY STREETS. IT HAS BEEN CHANGED AND STILL NEEDS CHARGING. CRUISE CONTROL DOES NOT GO TO SPEED DESIRED AND WILL NOT SLOW DOWN WHEN DECREASING THE SPEED. SHIFTING GEARS SWITCHES TO NEUTRAL UNEXPECTEDLY. CAR ALSO LUNGES WHILE IN DRIVE AS IF GEARS HAVE BEEN CHANGED. THIS WILL HAPPEN ON ALL ROADS REGARDLESS OF THE SPEED.

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